Terms of Service
The rules for using Nnoo.
1. What Nnoo is
Nnoo is a marketplace that connects people with property owners, agents and developers. Nnoo is not a party to any sale, rental or booking agreed between users, and does not guarantee any listing by users.
2. Accounts
- You must give accurate information and keep your password safe.
- Agent and developer accounts need admin approval, including a valid ID, before they can list.
- We may refuse, suspend or remove accounts that break these terms.
3. Listings
- Listings must be accurate, and you must have the right to list the property and use the photos.
- Every listing is reviewed before it goes live, and changes to a live listing are reviewed again.
- An agency or legal fee, if any, cannot be more than 20% of the price.
- For rentals you agree not to increase rent during a tenant's first 2 years and not to ask a tenant to pay more than 1 year's rent at once.
- Photos carry a label with the poster's name. Do not remove or hide it.
4. Fees
- A listing posted without a subscription costs ₦1,000 (₦1,500 for shortlets) and stays live for 30 days after approval.
- Subscriptions and bonus listings are described on your dashboard.
- The fee for a pay-per-upload listing is not refunded if you delete the listing.
- Wallet credit shows money you paid through Paystack. It can be refunded while your account is active. It is lost if you delete your account.
5. Conduct
Do not post false, misleading or illegal content, copy other people's listings or photos, harass other users, or misuse the platform in any way, including creating accounts again to avoid a removal.
6. Inspections and deals
Inspect any property before paying for it, and be careful when sending money. Agreements are between you and the other person. Nnoo is not responsible for their outcome.
7. Liability
To the extent the law allows, Nnoo is not liable for losses from deals between users or from content posted by users.
8. Changes and law
We may update these terms and will tell you about important changes. These terms are governed by the laws of the Federal Republic of Nigeria.